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Developer Portal

The Challenge

WorkWave is dedicated to simplifying the complexity of running field service and other fleet-based businesses, large or small. The company’s suite of cloud-based field service & fleet management solutions, which include PestPac®, WorkWave Service™, ServiceCEO™, WorkWave Route Manager™, WorkWave GPS™, GPS Heroes™ and ContactUs™, allow WorkWave clients to easily attribute and automate sales and marketing activities, improve their back-office efficiency and increase their visibility into field operations through a single, easy to use interface. WorkWave’s platform provides its 8,000+ clients an unprecedented level of business insight and information, enabling them to increase efficiency, increase revenue and provide a 5-Star customer experience.

With developing and placing the API platform in operation, developers need a place to find all the information and documentation on the use of the APIs. This awareness led to identifying the demand of creating a Developer Portal.

The Solution

Technology used:

R&D Solutions design and developed Developer Portal intended for developers who are looking for APIs that provide needed functionality for them to write their own software applications. The Developer Portal gives developers an insight into the APIs concepts, general guidelines on how to use them and also information on what the APIs provide as a data.
The portal provides developers with the opportunity to try the APIs by using simple Swagger interface. It also shows the specifics of the different types of developer accounts: trial, tier one, tier two, etc. where are outlined the number of calls allowed per day and per API, and whether access to certain APIs or API bundles is granted.

The Results

The Developer Portal is a very useful tool for the developers of WorkWave’s clients. It provides all the necessary information and guides, as well as a testing environment. All that results in faster and easier integration of WorkWaves’s software and services and increase clients’ satisfaction.

What the client says

Software Engineering Services

We started working with R&D Solutions in 2014 and for more than two years now they have been collaborating closely with our internal teams and delivering both DevOps and software development services. We have their developers and DevOps engineers involved in a number of key WorkWave software projects. R&D Solutions are key partners for us and we look forward to continuing and strengthening our relationship

Kerry DeLay McCane (Product Manager), WorkWave