Managed Cloud Operations
We run your platform as a service: provisioning, configuration, monitoring and day-to-day operations.
01 / Managed operations
Managed cloud operations for modern media.
RND keeps digital publishing and editorial platforms running — reliably, at scale, 24/7 — so your teams can focus on the journalism, not the infrastructure.
99.98% platform uptimeP0 acknowledged in minutes24/7 on-callTested rollback on every upgradeInfrastructure as code
Trusted to operate mission-critical publishing platforms for Tier-1 news organizations.
- 01
24/7 P0/P1 incident response
- 02
A decade building for the newsroom
- 03
12 years in business
- 04
AWS Consulting Partner
02 / Services
Everything needed to keep a publishing platform up.
Site Reliability & 24/7 Incident Response
On-call coverage, rapid triage, root-cause investigations and remediation.
Platform Maintenance & Upgrades
Patches, version rollouts and infrastructure upgrades with tested rollback.
DevOps & Automation
CI/CD, infrastructure-as-code and automation that removes operational toil.
Cloud Migration & Modernization
Move editorial and publishing workloads to the cloud, safely.
Observability & Cost Optimization
Dashboards, alerting and cloud spend under control.
03 / Why RND
Operators, not advisors.
01
Built for media
We understand newsroom-grade uptime and the editorial workflows behind it — publishing never waits for a maintenance window.
02
Operator of record
We take real operational ownership of the platforms we run, not just advisory input on a slide deck.
03
Automation-first
We replace manual toil with tested automation so operations become repeatable and predictable.
04
Predictable commercials
A flat monthly retainer model with clear scope and SLAs — no surprise bills at the end of the quarter.
04 / The operations desk
We watch it so you don't.
99.98%
Platform uptime
< 30 min
P0 response
24/7
On-call coverage
2+ yrs
Operating a Tier-1 news platform
02:14Detected
02:18Acknowledged
02:47Mitigated
—RCA filed
05 / Sector
Built for media & publishing.
We work with national and regional news publishers, broadcasters, digital media groups, and magazine and subscription publishers — organizations where a publishing outage is a newsroom emergency, not a ticket for the morning.
Our teams operate the systems those organizations publish on: digital experience and headless CMS platforms, editorial and content-production systems, and subscription and content-delivery platforms — across their full lifecycle, from migration through daily operations.
How we engage
A two-lane operating model, staffed and reported on separately so neither starves the other.
Cloud Operations lane
Day-to-day running of the platform, monitoring, and 24/7 P0/P1 incident response against agreed SLAs.
Platform Maintenance lane
Planned patching, upgrades, automation work and improvements, delivered on a predictable roadmap.
Weekly operational reviews and a monthly governance report cover incidents, SLA performance, planned work and cloud spend.
06 / Careers
We're hiring operators.
SREs, DevOps engineers and IT analysts — fully remote.
Site Reliability Engineer · DevOps Engineer · IT Analyst
07 / Contact
Let's talk about your platform.
Tell us what you're running and where it hurts. We'll come back with a straight view on what we'd take on, how we'd staff it, and what it would cost per month.
rnd-solutions.net
Sofia, Bulgaria