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Microservices Architecture

The Challenge

WorkWave is dedicated to simplifying the complexity of running field service and other fleet-based businesses, large or small. The company’s suite of cloud-based field service & fleet management solutions, which include PestPac®, WorkWave Service™, ServiceCEO™, WorkWave Route Manager™, WorkWave GPS™, GPS Heroes™ and ContactUs™, allow WorkWave clients to easily attribute and automate sales and marketing activities, improve their back-office efficiency and increase their visibility into field operations through a single, easy to use interface. WorkWave’s platform provides its 8,000+ clients an unprecedented level of business insight and information, enabling them to increase efficiency, increase revenue and provide a 5-Star customer experience.

As their business grows WorkWave needs to extract the essentials of all the monolithic systems that they possess and expose the required functionality as APIs.

The Solution

Technology used:

We designed and developed AWS cloud product to answer this need. At its core it is a microservice architecture solution which includes building an API platform to make the internal development of new functionalities/ application/ services easier, but also to offer the capability to expose particular APIs to clients who want to integrate their systems directly. The realization required the development of the APIs and implementing Continuous Integration and Continuous Deployment practices to improve quality and to reduce the time for bug fixes and newly implemented logic.

The Results

R&D Solutions supplied WorkWave with the necessary tool to improve their own development processes and to connect digitally their different software solutions, so that they can share database information. In addition, now they offer their clients an easy and fast way to connect to their services. With completion of this project a new challenge was identified – the requirement to organize the documentation on how to use the APIs in the platform.

What the client says

Software Engineering Services

We started working with R&D Solutions in 2014 and for more than two years now they have been collaborating closely with our internal teams and delivering both DevOps and software development services. We have their developers and DevOps engineers involved in a number of key WorkWave software projects. R&D Solutions are key partners for us and we look forward to continuing and strengthening our relationship

Kerry DeLay McCane (Product Manager), WorkWave