FAQ

Who are R&D Solutions?

R&D Solutions is a Cloud AWS Managed Services provider that helps Enterprises, SMBs and Startups integrate cloud computing into their IT and business strategies. Our team of Amazon certified Architects, SysOps and DevOps engineers – located in Bulgaria, provides Cloud transformation services like Consulting, Migration, Managed Services, DevOps and Engineering services over AWS.

 

Our main areas of expertise – Custom software development, DevOps and Cloud Computing.
We have totally embraced agile software development methodologies as Scrum, Kanban and DevOps best practices of Continuous Delivery of skillfully designed, optimized, tested and reliable software solutions in short delivery cycles.

 

R&D Solutions AWS Managed Services provide best-in-class management of your infrastructure on top of Amazon Web Services. Our engineering services  deliver consistent operations management and predictable results by following ITIL® best practices, and provide tooling and automation to increase efficiency, and reduce your operational overhead and risk. Run elastic virtual environments, get real business results.

Why Amazon Web Services?

Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries and more than 1 000 000 customers around the world.
The AWS Cloud operates 42 Availability Zones within 16 geographic Regions around the world, with announced plans for eight more Availability Zones and three more Regions.
As of 2017 AWS possesses more than 90% of the cloud computing power on the planet!
The number of AWS services is more than 100 as of 2017!
This makes AWS the perfect choice for every business that wants to transform itself and its services into the platform of the 21st century – cloud computing.

What are my benefits trusting R&D Solutions for my cloud journey?

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Expertise

R&D Solutions have invested heavily into building AWS Competencies  in order to ensure 24x7x365 technical support and operations excellence to companies using AWS

 

Disaster Recovery & Business Continuity

We are taking the responsibility to help you design and run your AWS infrastructure effortlessly and ensure Disaster Recovery strategy is in place to provide Business Continuity for your critical services. We ensure your RTO (Recovery time objectives) and (Recovery point of time) RPO are met.

 

Low Capital Outlay AND Predictable Monthly Costs

While we offer yearly support contracts we do offer also Pay as you GO  engagement model that results in between 50% to 80% saving for you, compared to having a Cloud Engineer or DevOps engineer on a payroll.

 

Quickly Implement New Technology

R&D Solutions technical staff is trained certified on AWS and can quickly help provision and maintain a new project infrastructure, you don’t need to hire, train and support in-house resources to help you make the right decisions about your AWS workload. Whether a new application needs to be developed and deployed on the cloud, a compliancy requirements have to be met or a big data project needs to be kicked off, the R&D Staff is well prepared to support you.

 

Stay Focused on Your Core Business

Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions.

What services can you offer me?

AWS Managed services

R&D Solutions’ Cloud AWS Managed Services provides ongoing management of your AWS infrastructure so you can focus on your applications. Our services automate common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure and applications

Further details available on our dedicated page.

Why consider Bulgaria?

Bulgaria is a world top 10 technology and outsourcing destination. There are good reasons for that:

1. EU country with negligible cultural differences with the western world.


2. Large pool of English speaking software engineering and support talent.


3. Broad spectrum of reliable services available on very affordable terms.


4. Way more manageable time difference compared to Asian regions

What is Continuous Delivery in a nutshell?

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Continuous Delivery ensures software production in short cycles while keeping software in constantly releasable state.

This is achieved with Deployment Pipeline which:

1. Automates the software Build, Test and Deploy phases to any environment.


2. Keeps the state of Software Development 100% visible at all times.


3. Allows feedback and corrective actions to flow in quickly.

What is DevOps in a nutshell?

DevOps is a paradigm shift in IT that ultimately reduces time to market.

This is achieved by:

1. Promoting cooperation between Development and IT Operations, which implies automation of software build, scale, and configuration.


2. Aligning Business and Information Technology so that IT can execute the business strategy as agile as possible.

What guarantees do I get?

Our services are of top quality and we are ready to back this up!

Depending on the type of services you are using you will be able to:

1. Require measurable results from software release optimization before full payment.


2. Replace assigned software engineers, if the match is not great.


3. Have price deductions, if software delivery is late.


4. Have new versions of outsourced products or tasks until specification is covered 100%.

What can I expect after contacting you?

Once you contact us, we promise you a swift and informative interaction!

We would usually:

1. Schedule a call so we can discuss your current situation and plans.


2. Determine options for cooperation and required steps for each option.


3. Send you a comprehensive offer for your consideration.


4. Assist you at every stage of your decision making process and let you set the pace.

Do you feel it is time to move forward?    No need to wait!